Hui Xian Lim
Waited for more than 20mins for my order. Very very bad experience.
Waited for more than 20 minutes for my order. A very bad experience.
Ken Wong
Being a KETO dieter, i have Been a wingstop supporter and quite a regular at rivercourt and P Safra
As a KETO dieter, I have been a Wingstop supporter and quite a regular at Rivercourt and P. SAFRA (dine-in and via Foodpanda). As I just moved to Gerald, I am thrilled to know there is another branch at Buangkok Square. On my first visit to the restaurant earlier, I ordered some takeaway and was informed the waiting time was 45 minutes. After the mentioned waiting time, I was flabbergasted to learn that the order would take another 30-45 minutes. In view of this, I cancelled the order.
Few things I observed were:
1) The joint at Buangkok Square is SEVERELY UNDER-STAFFED.
2) Orders kept coming in, but the staff seemed to be drowning with every new order.
That said, the staff there seemed polite and courteous, and I hope this feedback reaches the management to look into staff deployment relative to client size/orders.
Faisal Rahman
I had a disappointing experience today. The lady at the counter was neither helpful nor friendly. Wh
I had a disappointing experience today. The lady at the counter was neither helpful nor friendly. While I was queuing to order, she repeatedly told me to “scan, scan” to place my order, even though I was paying with cash. When I did try to scan, the system was slow and eventually crashed with a 504 error.
The staff were clearly understaffed at the time, with only three people working, which made the situation worse. Despite this, the same “scan, scan” response was given to multiple customers, including me, without offering any real assistance.
Overall, the setup and service were frustrating and definitely need improvement! They were more focused on online orders rather than the customers waiting in line!
Finally, I got help from the kitchen staff who were full of flour on their shirts. Thank you, brother!
Kian Teo
Bad experience, wait for 20+ min when there are no other customers. Only focus on online orders.
Pr
Bad experience. Waited for over 20 minutes when there were no other customers. They only seemed to focus on online orders.
Then, they proceeded to miss out parts of my order when they called my number.
0/10. Please retrain your staff.
Xavier Heng
waits are always at least 30 minutes long which is a bit funny and the food is kinda mid and salty a
The waits are always at least 30 minutes long, which is a bit funny. The food is okay, a bit salty afterwards, but the atmosphere is fine, I guess.