Famous Amos Singapore has been a cornerstone of the island's sweet treats landscape since 1975, establishing itself as a household name through nearly five decades of consistently delivering handmade, freshly baked cookies that create distinctive aromatic experiences recognizable from miles away. With complete MUIS halal certification across all 17 outlets islandwide, Famous Amos has positioned itself as an inclusive brand that serves Singapore's diverse religious communities while maintaining the authentic American cookie-baking traditions that made the brand internationally famous. Their strategic network of locations ensures that their signature bite-sized cookies with big taste remain accessible to Singaporeans across all neighborhoods, making quality cookie experiences a reliable part of daily life for multiple generations of loyal customers.
The carefully curated menu at Famous Amos features nine distinct cookie flavors that balance traditional American favorites with adaptations suited to local preferences, all available in convenient 200g bag formats that cater to both individual indulgence and family sharing. Their signature chocolate chip cookies remain the flagship offering, crafted using time-tested recipes that maintain consistent texture and flavor profiles across all locations, while their innovative seasonal collaborations demonstrate their ability to stay relevant in Singapore's dynamic retail landscape. The recent Sesame Street x Famous Amos limited edition featuring beloved characters like Elmo and Cookie Monster showcases their understanding of cross-generational appeal, creating merchandise and cookie experiences that connect childhood nostalgia with contemporary brand engagement, ensuring their appeal extends beyond simple confectionery to cultural touchstones that resonate with families.
Famous Amos' enduring success in Singapore's competitive retail bakery market stems from their unwavering commitment to freshness, quality consistency, and strategic accessibility that makes their premium cookie experience feel both special and familiar. Their halal certification opens their products to the broadest possible customer base, while their emphasis on handmade preparation techniques ensures that each cookie maintains the artisanal quality that distinguishes them from mass-produced alternatives. The brand's ability to evolve through creative collaborations and seasonal offerings while maintaining their core identity as America's favorite bite-sized cookie maker demonstrates their sophisticated understanding of brand heritage versus innovation, positioning them as both nostalgic comfort and contemporary treat that continues to capture new generations of cookie enthusiasts across Singapore's ever-changing retail landscape.
It’s honestly shocking and extremely upsetting to see how many reviews there already are about this
It's honestly shocking and extremely upsetting to see how many reviews there already are about this staff member, Nabila, treating customers rudely, yet the management has done absolutely nothing about it. Clearly, the complaints aren't being taken seriously. When I went to buy cookies, I was served by her, and it was one of the worst customer service experiences I've ever had. She was openly rude and dismissive, and the way she looked at me made it obvious she wasn't sincere in her job at all. It felt like she didn't want to be there, and customers were just a burden to her.
Ng Siew Yook
I’m not sure if they change the recipe for the macadamia nuts to be chopped in smaller bits ? Always
I'm not sure if they changed the recipe for the macadamia nuts to be chopped into smaller bits. I've always been a fan of macadamia cookies where you can enjoy both the cookies and the nuts together. But this time, I bought a 300g pack during a promotion. However, I couldn't taste the nuts at all. Look at these small chopped bits of nuts. I ate a few pieces but couldn't find any with big nuts. Almost a quarter of the bag was gone, but still no big chunks on the cookies. I couldn't even taste the macadamia cookies like the usual ones I always buy. Bought on Wednesday around 8 pm.
Archie
Really disappointed with the service at this Famous Amos outlet at Tampines, especially from a staff
I was really disappointed with the service at this Famous Amos outlet at Tampines, especially from a staff member named Nabila. She was rude, dismissive, and completely unprofessional. It felt like she had no interest in serving customers properly. What's worse is that I noticed other reviews also mentioning her poor attitude. Clearly, this isn't a one-time issue, yet nothing seems to have been done. It's honestly frustrating to see repeated complaints go ignored. Famous Amos really needs to take this seriously. Customers deserve respectful service, and staff like Nabila are damaging the reputation of the brand.
Positive Reviews
Natasha Goh
they gave us more cookies & literally the sweetest nicest girls🩷
They gave us more cookies and the nicest, sweetest girls!
Muhammad Jufri Rahman
Been going to Famous Amos tampines mall branch since my teenager days and i would say the staff has
I've been going to the Famous Amos Tampines Mall branch since my teenage days, and I must say the staff has always been awesome and the service has always been great. Despite knowing that their branch handles large, bulky orders for every season, their service is still fast. I really appreciate the staff's patience and hard work. One of the staff, Nabila, has been there for a very long time, and regular customers surely know her well. Some reviews about her and her colleagues giving attitude are just being self-entitled. Keep it up, Famous Amos Tampines!!!! <3
Julia Adamshah
Nabila have always been the approachable one. She have that service attitude although on busy period
Nabila has always been the approachable one. She has that service attitude, even during busy periods with promotions, and still provides service with a smile. Not only her, but the rest of them are friendly too. It's not easy to provide service with a smile, and it works both ways. Customers are not always right, but they are just important.
Ahmad Izwan
Big shoutout to Nafisah, Aqilah, and Nabilah at Famous Amos (Tampines Mall)! My girlfriend and I had
Big shoutout to Nafisah, Aqilah, and Nabilah at Famous Amos (Tampines Mall)! My girlfriend and I had a great experience. All three were warm, attentive, and super helpful. They made our visit pleasant and even took the time to clearly explain the ongoing promotions without being pushy. It’s always nice when service staff are friendly and informative. Great team, keep it up!
Ravi Singam
The team
At Tampines Mall are awesome :) the 2 young ladies were amazingly kind and patient and exce
The team at Tampines Mall are awesome :) The two young ladies were amazingly kind and patient, and excellent at upselling! Well done, 5* true service.
