Jollibee brings the beloved Filipino fast-food experience to Singapore with over 15 halal-certified outlets across the island, making authentic Filipino flavors accessible to all communities. This internationally renowned chain, famous for combining familiar Western staples with uniquely Filipino twists, has been officially halal-certified by MUIS (Majlis Ugama Islam Singapura), ensuring Muslim diners can enjoy their complete menu offerings.
The restaurant's signature items include Chickenjoy - their world-famous crispy fried chicken available in regular and spicy versions, and Jolly Spaghetti - a sweet-style Filipino spaghetti that represents a unique cultural twist on the classic dish. Other popular menu items include the Yumburger and Champ burgers with special Filipino-style sauces, Palabok Fiesta noodles, burger steak, and their iconic Peach Mango Pie for dessert.
With locations at popular destinations like Bugis, Jurong Point, Lucky Plaza, Waterway Point, Suntec City, VivoCity, Changi City Point, and Woodlands MRT, Jollibee provides convenient access to Filipino cuisine throughout Singapore. The restaurant offers delivery through GrabFood, Foodpanda, and Deliveroo, serving generous portions at affordable prices while delivering what customers describe as "not just food—it's a cultural experience" that brings the joy and warmth of Filipino hospitality to Singapore's diverse dining scene.
I arrived at this shop around 7 pm in the evening. There were many people inside because the fried c
I arrived at this shop around 7 pm. There were many people inside because the fried chicken was really delicious, and I often came here. Later, my number was assigned, and I went to pick up my meal. I was followed by a little girl who had the next dine-in order. The front desk clerk initially ignored me, even though I stated my order number twice. They then proceeded to serve the little girl behind me. The little girl repeatedly asked, 'What?' I later asked her, and she said they didn't know each other. I think this experience was very bad. Even though the little girl expressed her confusion multiple times, the male shop assistant didn't realize he should have stopped.
Jonathan Tan
Bloody forgetful and stingy staffs, often didn’t give the rice and gave normal coke instead of coke
The staff are forgetful and stingy, often failing to provide the rice and serving regular Coke instead of Coke Zero as ordered. Furthermore, they are very parsimonious with the gravy and chicken portions. The Caltex outlet is arguably much better.
Wai Leng Tan
I don’t usually leave reviews, but my experience at Jollibee Jurong Point was just too poor to ignor
I don’t usually leave reviews, but my experience at Jollibee Jurong Point was too poor to ignore.
First off, the food was a major letdown. I ordered the Burger Steak Meal, and the “steak” I received was pitifully small — it looked more like a meat sample than an actual meal. To top it off, the chicken was incredibly dry and overcooked. For a brand that prides itself on juicy Chickenjoy, this was anything but joyful.
But the worst part wasn’t even the food — it was the service. My friend ordered a pineapple juice at the self-service kiosk, but due to some glitch, the receipt came out as bottled water. He clearly selected pineapple juice — we both saw it. When he approached the counter staff to explain, they brushed him off and simply handed him water, without any effort to fix the issue or offer a reasonable solution. They could have just charged a small top-up and corrected the drink, but no — they just shrugged it off.
This kind of attitude is unacceptable for any food outlet, let alone one in a busy shopping mall. Poor food quality, careless service, and zero accountability. Jollibee at Jurong Point seriously needs to retrain staff and revisit what customer service actually means.
Kevin Kai Siew
I was at Jollibee Jurong Point today, 1st September 2025, around 10:57 AM, and I ordered 2 Ala Carte
I was at Jollibee Jurong Point today, 1st September 2025, around 10:57 AM, and I ordered two à la carte meals of chicken with burger steak. I asked the staff why rice was not included, and she told me that the meal I ordered did not come with rice. However, the picture on the menu clearly shows rice. If I'm not mistaken, 'à la carte' usually means no drinks, not no rice.
I asked her twice, but she kept insisting that rice was not included and even asked if I wanted to pay extra for it. This is ridiculous. I have ordered many times at Jollibee, and this is the first time I was told that rice was not part of the meal.
Unfortunately, I didn’t get the name of the staff member, but she was wearing a tudung and seemed to be in charge of arranging Grab deliveries at the side of the counter. Perhaps this is also why some Grab orders end up incomplete—because employees like her may not know how to check orders properly or might lack proper training.
I hope this feedback helps her improve. Next time, if she is unsure, she should ask for help from a colleague. As customers, we expect good service.
Thank you.
Positive Reviews
Lydia Poh
a bit crowded, but good food and super good customer service!!!!
A bit crowded, but the food is good and the customer service is super good!!!!
Arul Hon Seng
May 15, 2025, Jurong Point Jollibee, Singapore.
Jollibee's chicken and burgers offer a compelling a
May 15, 2025, Jurong Point Jollibee, Singapore.
Jollibee's chicken and burgers offer a compelling alternative to KFC and McDonald's.
The food is exceptionally delicious, particularly the spicy chicken and sandwiches. The quality is world-class. This location is highly recommended for those who appreciate spicy food.
It's an excellent choice for lunch or dinner with colleagues and family.
The atmosphere is pleasant, and the restaurant is clean and well-maintained.
Highly recommended 👍👍
Sefia Tan
I love everything I eat here. The staff so friendly. The manager always there to lead everyone. The
I love everything I eat here. The staff are so friendly. The manager is always there to lead everyone. The food is amazing. I had dinner here with my family. My son really loves the spaghetti and my mom loves the chicken so much. We always come here to bring home some meals. Would love to come back again and have meals here ❤️❤️
Thank you to the staff who were very friendly and polite; I had a good experience here. ❤️❤️
Ray Ng
big store. crowd start coming around 4pm. fast service. the fries taste different from other fast fo
Big store. Crowds start coming around 4pm. Fast service. The fries taste different from other fast food. The single patty beef burger tastes normal. Take note, the kiosk menu pictures are different from the actual food.
Ooi. Nutthida Varin
Very nice to eat a good chicken here. Everyone needs to try this
It's very nice to eat good chicken here. Everyone should try this.
