Jollibee brings the beloved Filipino fast-food experience to Singapore with over 15 halal-certified outlets across the island, making authentic Filipino flavors accessible to all communities. This internationally renowned chain, famous for combining familiar Western staples with uniquely Filipino twists, has been officially halal-certified by MUIS (Majlis Ugama Islam Singapura), ensuring Muslim diners can enjoy their complete menu offerings.
The restaurant's signature items include Chickenjoy - their world-famous crispy fried chicken available in regular and spicy versions, and Jolly Spaghetti - a sweet-style Filipino spaghetti that represents a unique cultural twist on the classic dish. Other popular menu items include the Yumburger and Champ burgers with special Filipino-style sauces, Palabok Fiesta noodles, burger steak, and their iconic Peach Mango Pie for dessert.
With locations at popular destinations like Bugis, Jurong Point, Lucky Plaza, Waterway Point, Suntec City, VivoCity, Changi City Point, and Woodlands MRT, Jollibee provides convenient access to Filipino cuisine throughout Singapore. The restaurant offers delivery through GrabFood, Foodpanda, and Deliveroo, serving generous portions at affordable prices while delivering what customers describe as "not just food—it's a cultural experience" that brings the joy and warmth of Filipino hospitality to Singapore's diverse dining scene.
I am a big fan of the Jollibee franchise and love the food. However, I keep getting poor service fro
I am a big fan of the Jollibee franchise and love the food. However, I consistently receive poor service from the Tampines outlet.
My most recent order was incomplete. I paid for a Bucket, ala carte Spaghetti, and a Burger Steak Meal with Rice. However, the rice was missing, and service was extremely slow. This was surprising given the quiet environment after the lunch rush.
Please do not shortchange willing and paying customers. I urge you to review your processes to ensure customers receive exactly what they pay for.
Muhammad Rayyan
Dined in here 2 times and all 2 times my chicken was pink. NOT PROPERLY COOKED ALL THE WAY THROUGH!
Dined here twice, and both times my chicken was pink. Not properly cooked all the way through! Out of three chicken dishes, only one was okay; the other two were pink. A horrible food experience. The pasta was good though.
Nurul Farhana
One of the worst experience ever in Jolibee Century Square. Had to order via grab pick up cos the se
One of the worst experiences ever at Jollibee Century Square. I had to order via Grab pickup because the self-ordering machine was laggy, and customers in front of me were showing signs of frustration using it. Only two out of three machines were operational. I ordered via Grab pickup and walked around the mall while waiting.
I returned to the outlet when the app notified me that my order was ready for collection. To my horror, my food wasn't ready. I asked one of the staff members (a Chinese gentleman), and he just told me it wasn't ready. Then why would you ask your customer to pick up the food? I asked him to check, and he responded in Chinese, expecting me to understand. He kept answering in Chinese, indicating he really couldn't speak English. He was very rude, and while packing my order, he was muttering in Chinese and just throwing my sauces in. The Grab riders advised me to approach the manager.
The manager was even worse! Her back was facing the counter, and there was absolutely no space for me to ask questions. As a manager, you should be aware of the situation on the ground and understand the bottlenecks, especially when customers are angry and waiting to ask a question. She showed no quality as a manager.
Jollibee management, please look into this outlet, especially given the low Google reviews. Also, please do not hire staff who cannot speak basic English. This is the worst, worst outlet ever!
Travis Tan
We love the Jollibee franchise and have been going to them for years. However, this location has bee
We love the Jollibee franchise and have been going to them for years. However, this location has been the worst one we've been to by far.
We have visited this store about 6 different times over the last few months. The first two times it was decent. The spicy chicken was juicy and the skin was crunchy. However, the original chicken was very dry, and my wife didn’t like it. It wasn’t a huge deal as she switched to spicy the next few times without issue.
Then, within the last two months, the food has gone completely downhill. Comparing this location to Lucky Plaza is a night and day difference. The Lucky Plaza location always has juicy chicken with great crispy skin.
The last 4 visits here, the spicy chicken has been dry and not flavorful. The fries have been cold, and the rice overcooked. We've never had an issue with service here, but the food quality is bad, and we won’t be going back anytime soon, which is very unfortunate since this location is so close to us.
One last note: The tables seem to always be dirty, and the floors covered in rice. I don’t expect it to be perfect, but it should still be cleaner than what it is. Also, it seems like every time we place an order there, the kiosk fails to print our receipt.
Adeline Tan
30 Dec 2023 - takeaway at 2.30pm.
Fried chicken that is NOT CRISPY, NOT JUICY & average/below-avera
30 Dec 2023 - Takeaway at 2:30pm.
Fried chicken that was NOT CRISPY, NOT JUICY & had average/below-average flavour.
Come here if the above-mentioned is what you're looking for...
Basically a waste of money & calories.
No crunch or crisp to the batter/skin at all, even after heating it up in the oven.
White meat parts like the breast & wing were super dry & hard. Brown meat parts like the thigh, drumstick & rib weren't juicy either, but at least they weren't mushy.
I had both the original & spicy. The flavour for the original was just average. The spicy was just an overwhelming heat/peppery spice coming across without much other flavour. The gravy was blah....
I don't understand why people eat this at all...
Positive Reviews
Siti Lim
Gets crowded, especially on weekends. Seems understaffed due to many orders. Best to eat on the spot
It gets crowded, especially on weekends. It seems understaffed due to the high volume of orders. It's best to eat on the spot if you can get seats, as the chicken is less tasty for takeaway.
Melvin Tan
For takeaway, come early to avoid the long lines. Their best menu is the spicy chicken burger. It wa
For takeaway, come early to avoid the long queues. Their best menu item is the spicy chicken burger. It was quite swift in the morning on a weekend. The burger is packed nicely, and I love the small plastic holder they provide for the burger bun. The sauce is perfectly spicy, and the chicken part is made with chicken breast, which is correct.
The spicy chicken burger from Jollibee is also good and popular. If you're looking for a great spicy chicken burger, this place is one of the best around. The bun is soft and has some sesame seeds on top. It's a great choice.
