Jollibee at Paya Lebar Square - Main Image

Jollibee

at Paya Lebar Square

2.8 (185 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Jollibee brings the beloved Filipino fast-food experience to Singapore with over 15 halal-certified outlets across the island, making authentic Filipino flavors accessible to all communities. This internationally renowned chain, famous for combining familiar Western staples with uniquely Filipino twists, has been officially halal-certified by MUIS (Majlis Ugama Islam Singapura), ensuring Muslim diners can enjoy their complete menu offerings.

The restaurant's signature items include Chickenjoy - their world-famous crispy fried chicken available in regular and spicy versions, and Jolly Spaghetti - a sweet-style Filipino spaghetti that represents a unique cultural twist on the classic dish. Other popular menu items include the Yumburger and Champ burgers with special Filipino-style sauces, Palabok Fiesta noodles, burger steak, and their iconic Peach Mango Pie for dessert.

With locations at popular destinations like Bugis, Jurong Point, Lucky Plaza, Waterway Point, Suntec City, VivoCity, Changi City Point, and Woodlands MRT, Jollibee provides convenient access to Filipino cuisine throughout Singapore. The restaurant offers delivery through GrabFood, Foodpanda, and Deliveroo, serving generous portions at affordable prices while delivering what customers describe as "not just food—it's a cultural experience" that brings the joy and warmth of Filipino hospitality to Singapore's diverse dining scene.

Customer Reviews

2.8 / 5

Based on 185 reviews

Contact & Location

This Location

Paya Lebar Square View all businesses in Paya Lebar Square →

60 Paya Lebar Road, #01-05/06/07, Singapore 409051, Paya Lebar Square, Singapore 409051

Other 10 Locations

AMK Hub

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Jurong Point

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Lucky Plaza

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Pasir Ris Mall

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Square 2

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Business Hours

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Reviews & Ratings

Customer Reviews

2.8 / 5

Based on 185 reviews

Negative Reviews

Cathy Lim Cathy Lim

As if angry unsmiling faces weren’t enough, now the quality of chicken’s become bad too! Tough, chew

As if angry, unsmiling faces weren’t enough, now the quality of the chicken has become bad too! Tough, chewy, and not juicy at all. This is not the Jollibee I’m used to! Terrible and disappointing… Not coming back to Paya Lebar Square Jollibee again. Hopefully, there’s still some other Jollibee in Singapore that serves proper juicy spicy chicken. As for service, well… this is Singapore, so I’ve stopped expecting even basic courtesy and manners from the so-called “service staff.”

Aurelia Aurelia

7th April 2025 at around 4:14pm Jollibee PAYA LEBAR ordered spaghetti and chicken joy and feed back

7th April 2025 at around 4:14pm Jollibee PAYA LEBAR. I ordered spaghetti and Chicken Joy. I provided feedback at the counter that the Chicken Joy seemed not fully cooked and was still pinkish. I brought this to the attention of the manager on duty, and the manager simply said, “Cooked,” and then turned her back – finished. I didn't ask for anything, but is that how they handle customer feedback at the Jollibee Paya Lebar Singapore branch?

B6 Kai Wei Ng B6 Kai Wei Ng

On 6 July 2.13pm I ordered my food, requested to get 2 thighs and 1 drum to which the cashier said I

On July 6th at 2:13 PM, I ordered my food, requesting two thighs and one drum. The cashier informed me there would be a 15-minute wait, which I agreed to. At 2:35 PM, my order was still not ready, so I checked with a Malay lady wearing black, whom I assumed was the manager. She couldn't find my order, so I showed her a photo. She explained that they were primarily cooking spicy chicken due to a promotion that day. I had to repeat my order, and she then told me they would fry the original chicken now, requiring another 15-minute wait. I finally received my order at 2:52 PM. From what I understand, the management prioritized cooking the spicy chicken orders, causing me to wait 40 minutes for my original chicken order. There was also a lapse in order tracking, as the manager couldn't locate my order. I considered asking for a refund after waiting 30 minutes but decided against it due to logistical difficulties and the sunk cost fallacy. I find it unfair that I had to spend extra time waiting for my food. I expect follow-up actions to be taken regarding my complaint.

Catherine Ho Catherine Ho

I frequent this outlet several times Used to be better but somehow I felt the chicken is not as nic

I frequent this outlet several times. It used to be better, but somehow I felt the chicken is not as nice as before. The original tasted kind of strange. Service felt mixed up; we waited quite long, and several people who ordered after me were served first. However, the staff were on the ball, and the cleaner uncle was really friendly and pleasant.

Positive Reviews

Rendy Ng Rendy Ng

Nasi lemak is lemak indeed! If you are in this area for the fried chicken, try Arnold’s Chicken in C

The nasi lemak is indeed lemak! If you're in this area specifically for fried chicken, I'd recommend trying Arnold's Chicken in City Plaza instead, which is just a 10-minute walk away. The chilli chicken here is not too bad. The chilli sauce is reminiscent of the sweet chilli sauce from a certain M sign restaurant. The chicken loaded fries (sriracha) are great! Not too spicy. The garlic ranch one is also not bad.

Burlie Burlie

I came here during the busy hours and the food was ready in about ten minutes. I came here for the p

I came here during busy hours and the food was ready in about ten minutes. I came here for the pasta, and it whetted my appetite.

Crystal Cortez Crystal Cortez

This Jollibee branch is so worth the visit! Even if there’s a queue, the turnaround is quick—you don

This Jollibee branch is so worth the visit! Even if there’s a queue, the turnaround is quick—you don’t have to wait long at all to get your food or find a table. The staff keeps everything moving smoothly. And of course, the food is the best—classic Filipino comfort food that hits the spot every time. Highly recommend!

Lockhart Lockhart

Jollibee is the only fried chicken chain that offers pasta and its delicious! The chicken joy will r

Jollibee is the only fried chicken chain that offers pasta, and it's delicious! The Chickenjoy really makes you feel joyful when you eat it. Ordering is self-service at the kiosk here, and they prepare your order very quickly. I had to deduct one star because the chicken size was a little small, but nonetheless, it was well-fried.

Sheryl Tan Sheryl Tan

Jollibee is always nice 🥰 My favorite fast food in Philippines and thank you Singapore you have Joll

Jollibee is always nice! My favorite fast food in the Philippines, and thank you Singapore for having Jollibee here too. ❤️ It feels like home.

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