Esther Tan
Food is all right but when I ordered delivery from this outlet, they forgot items in my order. I usu
The food is all right, but when I ordered delivery from this outlet, they forgot items in my order. I usually get delivery from the Chinatown Point location, which is fast and consistent, so I was pretty disappointed in the service and attention to detail here.
Jacqueline Yeo
Came with my colleagues during lunch time. Ordered using the kiosk and waited for more than 30 minut
Came with my colleagues during lunchtime. Ordered using the kiosk and waited for more than 30 minutes, and it was still not my turn yet. Very slow to prepare the food.
Next Week's Hero
Not gonna comment on the food since it's the same on every outlet, so I'll review the customer servi
I won't comment on the food as it's the same across all outlets, so I'll focus on the customer service instead.
A particular staff member manning the front door significantly spoiled the entire dining experience. He didn't greet us, looked at us with a grudge, and took our temperature on the forehead without warning. What's up with that? I believe every customer would be as baffled as I was by his behaviour.
I don't know about others, but if this behaviour is considered acceptable in the customer service industry, then I have nothing more to say.
Yan Li
I once came here while on duty as a foodpanda delivery rider. When I arrived here, there were about
I once came here while on duty as a Foodpanda delivery rider. When I arrived, there were about seven to eight other Foodpanda riders waiting for their food, as well as other customers. I waited for about 25 to 35 minutes, and many other riders came in. Customers and riders were waiting for the food to be ready. Subsequently, my delivery order and those of other riders were cancelled, perhaps due to the long wait. Those riders, including myself, wasted our time there and didn't get paid for the cancelled deliveries. The reason for the long wait was that only two staff members were working at that time, on a Monday evening. Either the staff were on medical leave, had gone missing, or there was poor manpower management.
Akira Tan
Avg
4-Star: (Limited Edition Nov-2019) Sour cream & Onion Chicken
2-Star: (Limited Edition Nov-201
Average.
4-Star: Limited Edition Nov-2019 Sour Cream & Onion Chicken
2-Star: Limited Edition Nov-2019 Bolognese Cheese Fries