Subway Singapore has achieved full halal certification across all 131 outlets, representing a significant milestone after the franchise stopped serving pork products in 2018 to meet MUIS (Islamic Religious Council of Singapore) strict requirements. This global submarine sandwich chain now offers complete halal dining for Muslim customers, making their extensive menu accessible to Singapore's diverse population.
The restaurant specializes in customizable submarine sandwiches available in 6-inch and foot-long sizes, prepared fresh before your eyes with a wide assortment of halal-certified meats, cheeses, vegetables and toppings on freshly baked bread. Popular menu items include the tender Chicken Teriyaki, zesty Italian B.M.T.®, hearty Roasted Chicken, and the unique Chilli Crab Sub that blends traditional Singapore flavors with the iconic Subway experience.
After almost seven months of transition process, all Subway restaurants in Singapore now display official MUIS halal certificates, ensuring compliance with Islamic dietary laws. This transformation from 22 years of serving non-halal items to complete halal certification demonstrates Subway's commitment to inclusivity and accessibility, making them a trusted choice for Muslims seeking convenient, customizable sandwich options across the island.
I've been to this outlet several times in the past 3 months, usually morning. I have to say, never o
I've been to this outlet several times in the past 3 months, usually in the morning. I have to say, I've never had a pleasant experience patronizing this shop. No matter which staff member was on duty, they had the same unpleasant attitude that is just so uncalled for. On some occasions, I had to wait up to 10 minutes for anyone to show up at the counter as the staff were "busy working in the kitchen," despite me calling out for service several times. Today, I visited the outlet again in the morning and was served by a Malay lady staff member. As she was taking my order, she wasn't paying attention and didn't make eye contact, so I wasn't even sure if she was listening. She spoke with a bad tone and her attitude wasn't very nice.
Ravi Varma
This started ok, ordered food for my children and wife. When I came to order for myself, as a vegeta
This started okay. I ordered food for my children and wife. When I came to order for myself, as a vegetarian, I saw the server touch meat and asked them to change gloves, which seemed to hit a nerve. As per other Subways, I asked for all veggies, olives, and jalapeños, which the server said was extra. I asked why there was a difference, as I go to Subway every week. The manager said to read the SOP on the website... just wow. No issues there, but I won't be a returning customer. The Suntec franchise is much better. Staff really need to sort their attitude.
Heng Wei
went to use the $6 voucher for the chicken and mushroom melt. i ask if can i use 2 vouchers, the sta
I went to use the $6 voucher for the chicken and mushroom melt. I asked if I could use two vouchers, and the staff member (Junlin) told me I couldn't as it's one transaction per voucher. So I asked if I could queue again and use the second voucher. She shouted across the counter, telling me to come back and buy tomorrow! That was super rude and unprofessional. After this, I kept my cool as I didn't want to make a scene during lunch hour. Then I was told that only basic vegetables were included. I was okay with that, since it was a promotional item. When I went back and checked the sandwich, it was very pathetic. I didn't realize that when we use a voucher, the product would be so different from the actual one. This is the first time in a decade of eating at Subway that I've encountered this. I also realized after going through the reviews for this outlet that their staff are well known for bad attitudes, unprofessionalism, and poor knowledge of ongoing promotions and products.
Ironically, Subway's tagline is EAT FRESH, FEEL GOOD. I didn't feel good (regarding customer service or the product) having my sandwich from this outlet. Your staff are representatives of your brand.
And Subway HQ, please, if you are seeing this review, I kindly ask you to look into the overall customer service that your staff are giving at this particular outlet and do something about it.
I do not need a reply from you. I know I won't be the last one to give a 1-star review for this outlet, but at least what I'm asking for is improved customer service going forward.
To end this, I would like to compliment other outlets, especially Lot 1 and Somerset 313. Despite the rush hour during lunch and dinner times, their staff exhibited professionalism and swiftness.
Thank you for reading this.
Eunice Tan
I’ve been here multiple times and have always enjoyed this outlet as the service’s great. Except tod
I've been here multiple times and have always enjoyed this outlet as the service is great. Except today when I visited, Chaw (the service crew) was at the sandwich station, and there was a line when I got there. I could sense that she was impatient and didn't bother asking about cheese, toasting preferences, or any additional toppings, unlike the other staff member at the cashier. I'm lactose intolerant, and she slapped on the cheese and toasted it immediately after adding the meat. When it came to the vegetables, she missed the cucumbers even after I repeated my order twice. I didn't bother correcting it and made my purchase. This experience was a disappointment.
Daren Kwok
Very bad customer service. They said the value meal is only entitled to the basic vegetables, and in
Very bad customer service. They said the value meal is only entitled to basic vegetables and insisted every outlet is the same, when in fact our outlets are not the same as theirs.
Mosquitoes were also seen flying around the seats here.
Do avoid this outlet as much as you can.
Positive Reviews
Natasha Tan
We came here yesterday it was almost 22 o clock and all the food shops were closing. But this lady a
We came here yesterday, it was almost 10 PM and all the food shops were closing. But this lady at Subway was so friendly and helped us with a delicious salad and two sandwiches. She was very accommodating and made the food exactly how we preferred it, with no rush at all. Thanks again for helping us and for the super vegetarian food!
Gwen Tan
I visited Subway on 31 August and was impressed by the friendly staff and swift service, even though
I visited Subway on 31 August and was impressed by the friendly staff and swift service, even though the shop was packed and managed by only one service staff. The food quality was of the usual good standard. During the same visit, I accidentally dropped my wallet. The staff picked it up, kept it safe, and even tried to contact me through the bank linked to my credit card. Nothing was lost, and they patiently waited for me to return near closing time to collect it. Truly grateful for their honesty and excellent service!
Siti Aishah Liza
Had a great experience dis morning with Atika, Even though working alone,she was friendly, fast, and
Had a great experience this morning with Atika. Even though she was working alone, she was friendly, fast, and handled everything smoothly. Truly appreciate the excellent service. The Laksa Pesto was yummy, as recommended by her.
Ravi Sharma
My ultimate favourite is the subway salads! They are so so good. This branch vegetables are extra fr
My ultimate favourite is the subway salads! They are so, so good. This branch's vegetables are extra fresh too. Also, the staff is so nice and friendly. CHAW was my server today and was friendly and nice!
David Tan
As a regular here at Subway Funan, I always enjoy the prompt, fast & friendly service. The fact that
As a regular here at Subway Funan, I always enjoy the prompt, fast, and friendly service. The fact that all the staff make an effort to remember their regular customers' orders is impressive. I can't remember the last time I actually had to order, and I've seen them do the same for other regulars too. The staff are also generous with the soup and veggies – no undersized portions here. As a bonus, the outlet is kept spotless, which makes it feel very inviting to eat at, and it's nice not having to clean the table myself before eating. Best Subway outlet in Singapore by far!
