Subway Singapore has achieved full halal certification across all 131 outlets, representing a significant milestone after the franchise stopped serving pork products in 2018 to meet MUIS (Islamic Religious Council of Singapore) strict requirements. This global submarine sandwich chain now offers complete halal dining for Muslim customers, making their extensive menu accessible to Singapore's diverse population.
The restaurant specializes in customizable submarine sandwiches available in 6-inch and foot-long sizes, prepared fresh before your eyes with a wide assortment of halal-certified meats, cheeses, vegetables and toppings on freshly baked bread. Popular menu items include the tender Chicken Teriyaki, zesty Italian B.M.T.®, hearty Roasted Chicken, and the unique Chilli Crab Sub that blends traditional Singapore flavors with the iconic Subway experience.
After almost seven months of transition process, all Subway restaurants in Singapore now display official MUIS halal certificates, ensuring compliance with Islamic dietary laws. This transformation from 22 years of serving non-halal items to complete halal certification demonstrates Subway's commitment to inclusivity and accessibility, making them a trusted choice for Muslims seeking convenient, customizable sandwich options across the island.
I have been a regular customer at the Subway Bedok outlet for years, but my patience with the mornin
I have been a regular customer at the Subway Bedok outlet for years, but my patience with the morning shift staff has reached its limit. Their rude and unprofessional attitude is unacceptable. Every time I visit, they show impatience and frustration when repeating questions—yet the only reason they need to repeat is that they face away from customers while asking, making it difficult to hear them.
The ordering process is a mess. Instead of taking orders step by step, they rush through questions before properly taking the bread selection. This has been going on for years with absolutely no improvement.
It is clear that no corrective action has been taken despite ongoing poor service. Subway needs to seriously review the morning staff's behavior and training because this level of customer service is unacceptable.
On the other hand, the night shift staff are always polite and professional, which proves that proper service is possible—so why is the morning team still like this? Enough is enough.
Didi Loh
Paid expensive just to get little portions such a scam
Paid an expensive price for such little portions, what a scam.
Li Na Lim
Visited Subway at Bedok, and the service was disappointing. Staff were not attentive, service was sl
Visited Subway at Bedok, and the service was disappointing. The staff were not attentive, service was slow, and explanations about the options were unclear. Please improve staff training to enhance the customer experience.
Wei Jie
Went to this outlet and went to get their new item - beef and mushroom melts. Normally I could choos
I went to this outlet to try their new item - the beef and mushroom melts. Normally, I can choose my own vegetables, but the two staff members working there told me I could only remove existing vegetables and not add any new ones. I was confused, and the only vegetable I could choose was capsicum. It's quite ridiculous that Subway doesn't allow customers to choose their vegetables, and out of all the options, you decided capsicum would be the one our target audience would want? How many food chains actually add capsicum to their sandwiches? Regarding the cheese, your staff was insistent that I either take one scoop of mozzarella with a portion of sliced cheese, OR one scoop of mozzarella without the sliced cheese, when I just wanted the mozzarella. And don't even get me started on the sauce. I couldn't even choose the sauce I wanted; I could only pick ranch sauce. If you're not giving your customers the option to choose their vegetables and sauces, then add a disclaimer to your poster and don't mislead them into the restaurant only to be faced with an unpleasant dining experience. I don't understand why your staff has to be so rigid about everything when the cost is about the same, and the options you normally give to your customers are forfeited because YOU decided your new seasonal item would be this way.
Sonny Lee
I used to eat subway! I was tried to bedok mall branch today..I ordered energy salad ball then 1 of
I used to eat at Subway! I tried the Bedok Mall branch today. I ordered the Energy Salad Bowl, and one of the workers seemed inexperienced in making salads; they didn't seem to know well what to put in. After packing it and coming back home to eat, I realized some vegetables were missing. This was different from other times I've had the same salad. The shop wasn't busy, yet this mistake happened. I'm quite disappointed and don't think I'll go to this branch again. The price was $10.50, and it was a poor salad bowl for that price.
Positive Reviews
Gregory Tan
This cafe is located outskirts of Bedok Mall along New Upper Changi Road (nearest train: Bedok MRT S
This cafe is located on the outskirts of Bedok Mall along New Upper Changi Road (nearest train: Bedok MRT Station). It's situated along the corridor facing Bedok Town Square. They offer deli-style sandwiches, wraps, and salads, all made fresh at the counter. I am thankful for the good service provided by the counter staff.
Kiran Patel
I personally liked this Subway where the guy had fill a lot of veggies and made tasteful sub. I trie
I personally liked this Subway where the staff filled it with a lot of vegetables and made a tasteful sub. I tried it only once, but it has become one of my favourite Subway places.
Melvin Tan
To whom may be concern reading this I am very pleased to inform u that your staff service is excelle
To whom it may concern, I am very pleased to inform you that your staff service at the Singapore outlet located at Bedok Mall, 01-96, is excellent. They are super friendly and make visiting your outlet a very pleasant experience. This is in comparison to the worse outlet I encountered at Harbourfront, which I previously emailed about. Their service needs to be improved; they need to learn how to treat customers friendly and not show attitude. I am a regular customer and always support your brand and bread. Please, Bedok Mall, carry this standard throughout your company. You deserve an award.
Chua Joel
Classic sandwich franchise, great service great food as always!
Classic sandwich franchise, great service and great food as always!
EatHub SG
Staff are very friendly and they know what to do.
Inside is very clean and chairs are arranged nice
The staff are very friendly and knowledgeable. The interior is very clean with chairs arranged nicely. The restaurant also has power outlets located around the different tables.
