at The Cathay
Based on 239 reviews
This Location
The Cathay View all businesses in The Cathay →2 Handy Rd, B1-07 The Cathay, Singapore 229233, The Cathay, Singapore 229233
Other 10 Locations
6015 0900
6980 6311
8085 5541
6259 4428
6015 0460
6038 0483
6015 0902
Hours not available
Based on 239 reviews
Jia
It's okay, but I won't be rushing back. It took 35 minutes to prepare four chicken tenders and six chicken wings. When the food arrived, some of it was already cold. The TV screen showing orders isn't accurate.
Em's SG Travelogue
The service is very slow, and the staff barely seemed to care when I asked about the status of my order, which had already been indicated as ready for 15 minutes. It was almost as if I was bothering them. I would not recommend this outlet at all.
Boon Teck
The tables are dirty. But let's put that aside. The service is slow. I was ignored so badly that I actually thought of changing places. You're lucky Wingstop is currently the only outlet that seems to be open. If you somehow get stranded here, I would recommend using the QR code on the table to order. The staff doesn't seem to recognize that people standing in front of a cashier usually want to order, not paint or admire the kitchen view. I am not coming back here again. Anyway, just go to Plaza Singapura for more decent options.
Gregory Gary
It was an awful experience I had with my family here. I don't want to go back to this place ever again. I understand that you have a system where each item has individual add-on prices. But it would be nice if those additional charges were clearly communicated to the customer before they make the payment. And why is there no basic courtesy to at least repeat the orders before the customer pays? I only found out afterward that half of my items had extra charges, on top of the 3-item bundle I ordered. I'm honestly disgusted by this, and I have zero respect for this place.
Wings Are Here!
Bright and spanking new, this Wingstop outlet can't be beat on location. Since it's relatively newer, it's cleaner and more spacious, but it's such a pity that it doesn't offer the most satisfactory fry-up. Our serving of boneless wings here featured more white breast meat than the regular thigh meat. A big no-no in our book, as we much prefer the latter since it yields a juicier, tender bite. What was meant to be a junk fest turned out to possess too much "healthy" vibes, no thanks to the dryer cut of meat. The Cajun and Voodoo fries, on the other hand, were exemplary in portion size and spice level. Crisp and moreish they were! A little saving grace :) So it was a mixed bag in all... Certainly not the worst outlet on the island, but we won't be rushing back here for our fix of fried wings anytime soon.
Shawn Koh
Prompt service, friendly counter staff, and great vibes. Would come back for the fresh boneless wings!
Natasha
In my opinion, this is the best Wingstop outlet in SG! The service is exceptional, the food always comes out hot and fresh, and in generous serving sizes! The restaurant is big and clean and doesn't get too crowded during peak hours. Keep up the good work!
Erica
Loved the chicken, it's freshly fried with the perfect amount of seasoning. The fried mushrooms were my favorite side dish as they were especially juicy! The Voodoo fries were great too, but got salty after a while. The service becomes really slow when the crowd is bigger...
Bianca Tan
The new outlet is very clean, and the chicken here is more flavourful and seasoned! They were also super helpful and refilled the drinks machine immediately for me. It's also less crowded here. I didn't take a photo of the meal before, but I've added a photo of the devoured food.
Grace Tan
An excellent experience from start to finish. The customer service was prompt, courteous, and highly professional. The chicken was perfectly seasoned and cooked to perfection, and every dish we tried was both flavorful and satisfying. I highly recommend this place to anyone looking for quality food paired with outstanding service.
