Sip & Savour Gin
Rice is so sticky. Ordered Royale and 2 x chicken wing set all the rice is sticky. Super disappointe
The rice was so sticky. I ordered the Royale and two chicken wing sets, and all the rice was sticky. I'm super disappointed. Normally, the rice grains are long and separate, but today it really wasn't good. I thought I was eating ketupat. The Nasi Lemak isn't cheap, so at least maintain the standard. We consumers are willing to pay, but please keep up the standard.
Ethan Seah
The portion of the meat is ridiculously small until I can’t even believe it. I ordered the chicken c
The portion of meat was ridiculously small, I couldn't believe it. I ordered the chicken cutlet, and the meat size was smaller than a child's palm, with just two pieces. I was told to send an email for a response. I sent an email on 22 September 2024, and as of 8 October, I still haven't received a reply. As of 5 November 2024, there has been no reply at all. If you don't intend to reply, then don't ask us to email you in the first place.
David Tan
Went there to buy lunch (chicken cutlet NL).
SURPRISED me when I was about to eat as the basmati ri
Went there to buy lunch (chicken cutlet NL). I was surprised when I was about to eat as the basmati rice was lumpy and watery soft (see photo after breaking up a smaller lump). I was disappointed to have such an experience as this packet cost me almost $7. Bad rice preparation process. May not return to this outlet!!
Brownie Tan
Very disappointed, how come nasi lemak comes without sambal, not even cucumber!!!!
Paid for a full p
Very disappointed. How come nasi lemak comes without sambal, not even cucumber? Paid for a full price and expected a good meal, and this is what I got in the end. Please improve your staff awareness and standards. I don't want others to have such an awful experience.
LT Yap
I ordered the Royale with an extra sambal chilli and paid the additional $0.30. Before leaving, I sp
I ordered the Royale with an extra sambal chilli and paid the additional $0.30. Before leaving, I specifically asked if there were two packets of sambal chilli included. The staff member confidently assured me there were. However, upon reaching home — a good 10-minute brisk walk away — I discovered only one packet in the box. I was understandably frustrated and walked all the way back to Compass One to get what I had paid for. When I returned to the store, the staff was nonchalant and unapologetic, which added to my disappointment. There was no acknowledgment of the inconvenience or error.
This experience has left me extremely dissatisfied, not just because of the missing item, but more so due to the lack of accountability and basic courtesy from the staff.
I hope this feedback will be taken seriously and improvements made to both accuracy and customer service.