Kairin Kang
Ordered kaya butter toast set on a weekday morning. Coffee-good, eggs-good, kaya butter toast- bad a
Ordered the kaya butter toast set on a weekday morning. Coffee was good, eggs were good, but the kaya butter toast was bad and soggy on the inside. The queuing time was long, even though it wasn't crowded and there were only two people ahead. The old cleaning lady was hardworking and polite. Please give her a raise.
Siti Zaidah
Ordered set A with kopi less sweet. Only kopi came. No apology. All was said its ok. Im a working in
Ordered set A with kopi, less sweet. Only the kopi came. There was no apology, and all that was said was 'it's okay'. I'm a working individual and I have timing to eat. It's sad to have to deal with this. After explaining, I was hoping for a simple sorry, instead of blaming my staff for not knowing my order. My staff came after me.
Ben Lim
The mee robus noodles are so hard!
Signature noodles taste bad too.
Conclusion this cafe only edibl
The mee rebus noodles are so hard! The signature noodles taste bad too.
Conclusion: this cafe's only edible food is bread. They cannot make noodles.
Valerie Tan
Ate here on a Thursday evening at about 8pm after my father finished his appointment at SGH. We orde
We ate here on a Thursday evening around 8pm after my father finished his appointment at SGH. I ordered mee siam for myself and my mother, while my father ordered grilled chicken noodles as his stomach and IBS cannot tolerate chilli. The menu did not clearly indicate that chilli would be included, nor did the cashier inform us. When the food was ready, my father started eating and realised there was chilli. He then requested the female staff member in a hijab to change the noodles. She refused outright, stating, "All the items on the menu have chilli. It's normal." The cashier also rebutted with, "You never told me you don't want chilli." As first-time customers, are we expected to know that menu items automatically come with chilli? This is the first time I've encountered a shop that doesn't ask customers, "Do you want chilli?"
I understand we could have clarified, but every other eatery, like Eat! or food courts, would ask this simple question and take the initiative.
The service was terrible. All they had to do was apologise, and they couldn't even manage that. I would never eat here again. SGH should find a new cafe/restaurant to replace this one. This cafe, with its poor reviews, does not reflect well on the hospital either.
Thomas Tan
1. Bad customer service by staff preparing toasted bread; very rude towards customer
2. Faulty pager
1. Bad customer service from the staff preparing toasted bread; they were very rude towards customers.
2. The pager was faulty, causing inconvenience. I had to go back and forth three times just to collect my food!
3. The kaya spread was dry, not evenly spread, and in small solid pieces.