Pepper Lunch Restaurant is a halal-certified Japanese casual dining chain offering a unique DIY Teppan dining concept that has been delighting Singapore diners since its halal certification on February 8th, 2021. With over 30 outlets across three concepts - Pepper Lunch, Pepper Lunch Express, and Pepper Lunch GO! - the restaurant provides premium steaks and signature pepper rice that customers cook themselves on patented iron plates. The teppan plates can be heated up to 260°C in just 70 seconds, ensuring tender and juicy meat while creating an interactive dining experience.
The restaurant's signature dish is the classic Beef Pepper Rice, featuring U.S. beef slices served with flavorful short-grain rice, seasoned with freshly ground black pepper and signature margarine, topped with fresh corn and green onions. Premium steak options include the GIANT 230-gram ribeye steak, along with 200-gram and 150-gram diced cut steaks, featuring well-marbled Australian Ribeye and Striploin cuts. The DIY concept allows customers to customize the exact doneness of their meat while enjoying the sizzling experience.
Pepper Lunch's halal certification ensures that Muslim diners can enjoy this unique Japanese dining concept without compromising their dietary requirements. The restaurant's commitment to quality ingredients, interactive cooking experience, and accessibility through multiple locations has made it a popular choice for families and individuals seeking fun, engaging meals that combine Japanese innovation with halal standards.
I had dinner with my friends at Bedok Pepper Lunch. The part-timer (Jovan) was very nice and explain
I had dinner with my friends at Bedok Pepper Lunch. The part-timer, Jovan, was very nice and explained to us how to order the food. However, the place was SUPER HOT, as if the air conditioning wasn't on. So, I went to the cashier to buy a drink. I believe it was a manager, wearing a grey uniform, who I spoke to. I gave him some feedback: 'Your air conditioning seems like it's not on.' He just replied that it is on. The way he responded made it seem like he was accustomed to the situation and couldn't do anything. Hello, I'm not eating at a coffee shop; I'm eating in a mall restaurant. Overall, I feel the part-timer did a better job than the manager.
Jia Jia
[td:lr Came to have good lunch, but left with lunch instead. Special mention to that one rude auntie
Came for lunch, but left with only lunch. Special mention to that rude auntie behind the counter.
Horrible waiting time as we waited 45 minutes for our food, despite there being no lunch crowd when we initially arrived. Minimal explanation was given, and no updates were provided on when we would receive our lunch.
We ordered via QR code, made payment, and received our e-receipt, but the food didn't arrive after 30 minutes. We asked a waiter and other staff for updates but received vague replies like 'the place is experiencing high volume' and 'it hasn't appeared in the system.' One of the most triggering things was seeing people who arrived later than us receive their food first, while we were left with a completely empty table.
One particular auntie behind the counter (short hair and black uniform) rudely told me not to come to the counter and ask them. She said they were preparing the food and mentioned something about our food not showing up on their screens (her tone was just bad overall).
If I don't ask her, who should I ask? I asked the waiter, who told me to ask the counter. I asked the counter, and the auntie said not to come to the counter.
After 45 minutes, the assistant manager, Angela, came in to save the day. She prepared our food for takeaway almost instantly and apologized profusely.
You all should appreciate and thank Angela for holding the fort; otherwise, we would have been incredibly pissed about the bad service and attitude we received.
The least the other staff could have done was help us check if our order was received when we asked, but it wasn't done. It seems they were just shirking responsibility by displaying an 'idk' vibe and redirecting us to other staff instead.
Goh Teck Hock
Did not enjoy my dinner, plates were not exactly the required heat and meat was cut too thick so had
Did not enjoy my dinner. The plates were not at the required heat, and the meat was cut too thick, making it difficult to cook. Additionally, many flies were disturbing during the meal, possibly due to the open kitchen and food not being cleared promptly. The staff seemed to stand around clueless. This was my first and last time visiting this outlet.
Jean Tan
The environment of this restaurant is poorly designed. It’s very noisy — the sound of customers talk
The environment of this restaurant is poorly designed. It's very noisy — the sound of customers talking and the sizzling of the teppanyaki is so loud that it feels uncomfortable.
The whole place is enclosed and filled with an oily smoke smell, so after dining, it felt no different from eating hotpot or barbecue. The tables are also very close to each other.
Overall, the dining experience was not very good. The food was about the same as other outlets — just average.
Jasmine Ng
Totally not recommend to visit after their renovation. The waitress and waiter said I didn’t put my
Totally not recommend visiting after their renovation. The waitress and waiter claimed I didn't put my number buzzer on the table after I asked them to check my bill. Worst service ever!
Positive Reviews
Aisyah Muhamad
I visited during peak dinner time. Was in the queue for less than 5 minutes although there were 5 pe
I visited during peak dinner time and was in the queue for less than 5 minutes, even with 5 people ahead of me. The serving team cleared tables quickly to seat us. The kitchen team, visible through the glass screen, also worked efficiently at a fast pace. My order arrived 12 minutes after ordering, despite the restaurant being full. I appreciate the team's speed and efficiency.
Average Joe
I got the Diced Cut Steak and it came with mash potatoes, mushroom, brocolli and a side of rice and
I got the Diced Cut Steak, which came with mashed potatoes, mushrooms, broccoli, and a side of rice, along with brown steak sauce, all for $19.90. I was very full afterwards. The staff who seated me explained that I needed to use the QR code on the table to order and bring my table number sign to collect drinks at the counter (if any).
However, the staff who served my food simply placed it on my table silently and walked off. I had eaten there before, so I knew it would be sizzling hot and how to handle the food. I wish they had announced the name of the dish for everyone and warned that it was hot. The table beside me received the wrong dish and had to ask the waitress to come back and confirm it was incorrect.
Eileen Tan (Mama's Kitchen)
Easy process to place orders via QR Code. Food served very fast. Food delicious. Servers are friendl
The process to place orders via QR code was easy. Food was served very fast, and it was delicious. The servers were friendly, making for a pleasant dining experience.
Mervyn Poh
One hidden chain here in Tampines One that is not crowded even if you come in at peak hours on a wee
A hidden gem here in Tampines One that isn't crowded, even during peak weekend hours. There are plenty of seats available, and it's not too noisy. You place your orders at the counter and collect your drinks and sides first. Your main courses will be served to you. Afterwards, you may return your tray and plates to the allocated area.
Sia Hwee
Located at Level 4 of Jem. Not a lot of seats in the restaurant, customer will have to wait to be se
Located at Level 4 of Jem. There aren't many seats in the restaurant, so customers may have to wait to be seated. The restaurant was full at 1pm on Saturday, so please take note. They do not accept reservations.
Food is tasty, and the staff are friendly and helpful. Serving of the food ordered is fast. Food portions are reasonable as well.
