Polar Cafe represents the hospitality-focused extension of the renowned Polar Puffs & Cakes legacy, operating strategically within Singapore's healthcare institutions to serve both medical staff and visitors with quality halal-certified refreshments. Located primarily at Tan Tock Seng Hospital and Mount Alvernia Medical Centre, Polar Cafe provides a convenient dining solution for those spending extended time in medical facilities. The cafe operates as part of the broader Polar family, which has secured over 90 years in Singapore's food industry since 1926, bringing decades of culinary expertise and halal certification to the healthcare environment. This specialized positioning allows Polar Cafe to serve a unique niche market while maintaining the high standards and halal integrity that the Polar brand has been known for across generations.
While Polar Cafe's menu offerings are more streamlined compared to the extensive Polar Puffs & Cakes bakery chain, they maintain the brand's commitment to quality baked goods and refreshments suitable for the medical facility environment. The cafe provides essential food services including light meals, beverages, and selected baked items that cater to the needs of healthcare workers, patients' families, and visitors who require convenient, halal-certified dining options during medical visits. The connection to Polar Puffs & Cakes ensures access to the brand's signature items when appropriate, including their famous curry puffs and various pastries that have been customer favorites for decades. The halal certification maintained across all Polar establishments ensures that Muslim customers can confidently choose from the available offerings without dietary concerns.
Polar Cafe's significance extends beyond typical food service by providing comfort and familiarity during often stressful hospital visits, serving as a reliable source of quality refreshments when people need them most. The strategic placement within medical facilities demonstrates Polar's understanding of community needs and their commitment to serving Singapore's diverse population in various settings. As part of the broader Polar ecosystem that includes over 30 bakery locations across Singapore, Polar Cafe contributes to the brand's mission of making quality halal baked goods accessible throughout the island. The cafe's presence in healthcare settings reflects Singapore's commitment to inclusive dining options and ensures that dietary requirements are respected even in specialized institutional environments.
Had a very bad experience with a staff called Maggie. Walked into the shop and saw only 3 cakes on d
Had a very bad experience with a staff member named Maggie. I walked into the shop and saw only three cakes on display. I politely asked if they offered more than the three cakes that were being displayed. To my surprise, Maggie said, "Obviously don't have what," while rolling her eyes at me. I then proceeded to order a cake that was on display. Afterwards, she asked me something which I didn't quite hear. I said, "Sorry, I couldn't hear you." Maggie then shouted, "Do you want candles or not?" At this point, I was fuming at how blatantly rude she was. I was frankly embarrassed as well because all the customers in the shop paused and looked at us. There was absolutely no need for her to be rude. To any potential customers who wish to patronize Polar at TTSH, be wary of Maggie. She is indeed blatantly rude and unwelcoming. Other than that, the food is great here!
Annabelle Lim
Am surprise that the outlet stopped serving hot beverages by 6:15 pm .
Not sure if machine is out of
I was surprised that the outlet stopped serving hot beverages by 6:15 pm. I'm not sure if the machine was out of order or if the staff were just eagerly cleaning up the kitchen to be ready for closing at 7:45 pm.
Jocelyn Loh
Website says 9pm closed. I reached 8.50pm, just getting a cake to take away, I was told closed, cash
The website states that the shop closes at 9pm. I arrived at 8:50pm to pick up a cake to go, but was told that you were already closed, and the cash register was also shut. Please update your operating hours.
Goh Kian Seng
Food is fine. The staff’s attitude needs to be improved. Opening hour at 7:30am but always late.
The food is fine, but the staff's attitude needs improvement. They are supposed to open at 7:30 am but are always late.
S.P. Cheong
Disclaimer: this is a review of the dining in experience, not the confectionary which produces consi
Disclaimer: this is a review of the dining-in experience, not the confectionery which produces consistently decent cakes and puffs.
Single-use everything (except the trays)-- and even though we dined in, we were given nothing to eat off or with. The 'latte' ($4) comes out of a machine and was not great.
The seating is odd too. You're forced to sit next to rather than across from your companion to have a conversation. The decor is pretty, which is what brought us in, but everything else about it is deeply uninviting, making you want to leave ASAP. As a place to sit and have a quiet drink, any other establishment would be less depressing.
Positive Reviews
Rethika Rajan
I’d love to commend the cashier staff—her name seemed to be Nazrinah, though I couldn’t be completel
I'd like to commend the cashier staff. Her name seemed to be Nazrinah, though I couldn't be completely sure as her badge was faded. I truly appreciated her professionalism. (Visited on 13 May 2025)
Tiffany Boey
Relatively chill place where you can get their nostalgic cake rolls or puff pastries. Love the warmn
A relatively chill place where you can get their nostalgic cake rolls or puff pastries. I always love the warmth and crunchy texture of the puff pastries, and their sugar roll, coffee peanut roll, and ondeh ondeh rolls remind me of childhood! The place is usually crowded, but there are tables and seats available for you to enjoy your cake and snacks. The staff are pretty alright and accommodating; you just have to be clear with your order, otherwise, they might get confused. They also have a chilled section with soups, salads, and sandwiches for the health-conscious, as it's located in a hospital.
Pang Pang Sam
Go to cafe whenever I am at TTSH. Their chicken pie is my favorite. The amount of fillings is just
I go to the cafe whenever I'm at TTSH. Their chicken pie is my favorite. The amount of filling is just right, and the quality and taste have been consistent. Happiness in each bite; the chicken pie is my comfort food 😋. Service is not bad either; the cashier made an effort to ask if customers had a Passion Card or the ShopBack app, etc. ⭐️⭐️⭐️⭐️⭐️
Tan Bee Leng
Fresh and delicious curry puff, eclair and Swiss Roll. Friendly staff.
Fresh and delicious curry puffs, eclairs, and Swiss rolls. Friendly staff.
Darren Low
Roll here are very fluffy and easy to eat! Really like their puffs here too like tuna & chicken puff
The rolls here are very fluffy and easy to eat! I really like their puffs here too, like the tuna & chicken puff; they're very good for takeaways.
