Tan Mark
Alice is very rude, she retorted me when I asked for warm kopi...".You expect us to add tap water???
Alice is very rude. When I asked for warm kopi, she retorted, "You expect us to add tap water???" She could have simply said they don't have warm water. What an attitude! Then she added, "I am just telling you the truth, we add tap water," with no apology. Dear management, I don't think you are sincerely sorry for our bad experience with your staff. After so many bad reviews, she's still standing tall. Tell me some other things we don't know.
Eng Choon Lee
Nicely decorated and clean. However, it is stuffy inside and AC is like non existing. Service is fas
Nicely decorated and clean. However, it is stuffy inside and the air conditioning is almost non-existent. Service is fast and prompt. The Kopi O is good and reasonably priced at $1.40. The curry puff, however, is expensive and without much filling, as you can see from the picture. I don't think I'll come back again.
Lilianna
I agree with some of the reviews here. Aunty wearing black glasses manning the cashier is very rude.
I agree with some of the reviews here. The aunty wearing black glasses manning the cashier is very rude. She raised her voice at me just because your slow NETS merchant was still processing. I am not walking away, especially when I spent only $5. Please laaaa. And you had the cheek to roll your eyes at me. I've always hated this outlet.
Update 1 Jun 2025: No major difference to customer service here despite my feedback. The auntie manning the counter is super deaf and irritating, as I had to repeat my order twice. Her colleague keying in the order is no different. She keyed in the wrong order and didn't mention thanks when I purchased. Do we owe you people a living? Mind you, your salary is based on business, okay.
Charlene Liew
Rushed down to get some cake for my sister that is admitted. Timing showed 9pm closure. Came at 8.35
I rushed down to get some cake for my sister who is admitted. The closing time indicated was 9pm. I arrived at 8:35pm, but they said they were closing because everything had finished, even though there were still cakes on the display shelves and someone was still eating in the store. They didn't even bother to ask what I wanted to buy before ushering me out. So disappointing.
The lady closing the shop looked unhappy when I pointed out that the sign on the glass said 9pm. She then went inside to complain to the other staff while watching me the whole time I walked away.
Rosnah Sidek
They overcharged me and when I told them about their oversight they just raised their voice and said
They overcharged me, and when I pointed out their oversight, they just raised their voices and said, 'Ok, ok, we'll return it.' There was no apology at all. If I hadn't checked my receipt and had gone home, I wouldn't have bothered to come back.