Michael Tan
Missing/incomplete takeaway order
Calls to outlet number goes unanswered
If staff perform to basic
Missing/incomplete takeaway order. Calls to the outlet number go unanswered. If staff performed to basic expectations, there would be no need for a customer to make another trip to the outlet to request the missing/incomplete order. Inconvenience, time, and money wasted.
Chua Ang
Can’t make it lah. Used to be my favourite but now it has deteriorated in quality a lot. Not only qu
Can't make it anymore. It used to be my favourite, but its quality has deteriorated a lot. Not only is the quantity poor, but the quality is also poor. The onsen egg is bad. The salad is worse, with ranch dressing instead of Japanese dressing. They no longer give chilli pepper flakes but gave me chilli powder, the kind used for cooking! And it's not cheap. Compared to Sukiya at Suntec, you lose.
An An
The gyudon was fine but the miso soup portion just got even smaller. My bowl was half filled - see p
The gyudon was fine, but the miso soup portion has become even smaller. My bowl was only half filled – please see the photo.
Sometimes people crowd near the ordering kiosk without actually ordering, blocking others. I suggest the staff implement some proactive queue control.
Vivian
Serving portion is so bad.. I ordered a combo salmon with salmon... the salmon only have 2 pieces an
The serving portion is so bad. I ordered a combo salmon with salmon, but the salmon only had 2 pieces and 2 slices of small salmon! Such a small portion size. Malay people doing the serving... do you know this is a small portion for an adult? Does your mom cook you such small portions? Do you know how small the serving is?! $12! It should only be worth $7! It's so small and stingy! Upfront, when I saw it, the portion serving was very small for adults or even children, and it's so expensive! You can't tell from my photo, but the salmon pieces are so small! I used to get 3 pieces of the round salmon. Now it's 2 pieces and more expensive, how can? Yoshinoya isn't stingy, okay? The serving portion is small. Come to think about it, it's not even 2 pieces because they cut them in half. How expensive is that when you buy in bulk? How expensive is that??? Price increases can't be this ridiculous, right? Not even 2 pieces, only consider it one piece because they sliced it in half. The other salmon was also very thinly sliced. Small portion, hello. Now I don't even know if I want to buy it. The vegetables are $5 like that? You're running a business, not grocery shopping for individual packets. Your price must match the servings... everything shrinking can't be right, really. Yoshinoya is a Japanese brand, how can it be like this? I know Yoshinoya's servings are accurate, but this one I really don't understand. $12, no. Salad for $12 has a lot of options. The plate looks nice, and everything looks fine, but the serving, waliew... I finished eating and I'm still not satisfied, I'm not satisfied.
Catherine Tan
We have dined at this outlet before and we normally ordered the teriyaki salmon and beef combo. Howe
We have dined at this outlet before and normally ordered the teriyaki salmon and beef combo. However today (around 6:10 pm) when we received the food, we were puzzled to note that the teriyaki salmon meat was brown in colour. Previously, the salmon meat was orange with brown teriyaki sauce. We saw a lady service staff who was earlier standing at the cashier counter, then came over to clean a table. We asked her why the salmon colour was like that today, and if there was a change in recipe or chef. We were shocked by her answer, "I don't know, you must ask the kitchen!" So I asked her back, "You are asking me to ask the kitchen staff; aren't they your colleagues?" She replied, "I don't know," and walked away. Very disappointing service. And yes, the salmon portion was very little, only two thin slices.